You may return most new, unopened items within 14 days of purchase or a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
When returning items we require that your items must be unused and in the same condition that you received them. They must also be in the original packaging with all tags attached. Or additional costs maybe taken off the refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us via firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All returns please send to
16 Recreation Road,
Please note, any discounts or promotional offers cannot be applied after your order has been placed. When using discount codes/gift cards please check the final amount total before proceeding with your payment.
Please be aware when purchasing sale items, that they are NON-REFUNDABLE. You will be eligible for an exchange within 14 days where the items are unworn, and in saleable condition with tags intact.